Virtual Receptionist

Virtual Receptionist & Customer Service

Will you ever be able to truly live your WHY if you’re constantly “wearing all the hats” in your business? Let us help you get back to doing what you got into business for in the first place. Live your WHY, we’ll take care of the rest. Starting with helping you provide exceptional customer service to your new and current customers.

To grow your business, the name of the game is this: whoever answers the phone first, WINS! If you’re not there to answer each and every time, you could lose potential sales and current customers. We’re here for you. No more customers falling through cracks, no more missed appointments, and no more unanswered or unreturned calls. Not on our watch!

– LIVE Inbound Customer Service
– LIVE Outbound Calling
– LIVE Web Chat (additional option)
– Two-way SMS/MMS text messaging for you and your customers (additional option)
– Appointment Scheduling
– Appointment reminders (automated via email and text messages)
– Customer follow-up (emails, review management & surveys)
– Get detailed messages, notes & contact info in real time
– Weekly/Monthly Reporting with all call data
– 100% U.S. Based Receptionists

When combined with a virtual assistant, you’ll have the beginnings of a fully automated business!

Solopreneur Special
$225.00 on the 2nd of each month
Our "Solopreneur Special" virtual receptionist package is perfect for the self-employed professional or small business owner who is ready to grow but can't because they're too busy answering phones, scheduling appointments and responding to emails. With a The Service Center, you'll have an affordable live receptionist to answer calls from 6am to 10pm, 7 days per week. They'll also be able to schedule appointments and relay messages to you in real time.

The Solopreneur package is just a $225 per month base rate and $0.99 per minute of connected call time (we don't count time spent waiting in queue, abandoned calls, hang-ups, solicitors, etc.) for inbound calls, outbound calls and scheduling. We offer 10% off our base rate for police, fire fighters, military veterans, disabled individuals, as well as Rotarians and BNI members. Use code THANKS during checkout to apply this discount.

Your first month's subscription payment includes the cost of script building, training and implementation. We have a 21 day happiness guarantee! If you wish for whatever reason to cancel our services within the first 21 days of your initial payment, you may do so for a full refund. After signing up, you'll be prompted to schedule time with our implementation team so we can start answering your calls immediately!
Package Includes: - Live Receptionist Mon-Sun 6am – 10pm - Holiday hours available for $50 per major holiday (Christmas Day, New Years Day, Memorial Day, Labor Day, Independence Day, Thanksgiving Day, Easter Sunday) - Inbound calls, including voicemail return service - Outbound calls to follow up with current customers or marketing leads - $0.99 per minute of connected call time - Script customization options - Greeting with Business Name - Local Phone Number - Customer Management using YOUR CRM (let us know what you use) - Appointment Scheduling via Online Calendars (Acuity, Calendly, Google, Outlook, Etc.) ...and more!Add to Cart

Virtual Assistant

Virtual Assistant

It’s hard to be organized when you’re juggling all the other responsibilities of running a business. The Service Center’s Virtual Assistant Division will make you think you’ve just found your very own Moneypenny. With our flexible time options, you can delegate tasks all at once, or slowly over time.

Data Entry
Research
Light duty tasks
CRM Updates
Calendar Management
Greeting/Holiday Cards
Email Monitoring
Outbound Email Campaigns
Blogging and Content Writing
Human Resources Tasks such as:
- - Employee Handbooks
  - Hiring and Terminating Documents
  - Job Postings
  - Interview Scheduling and Screening
  - Drug Testing
  - Background Checks
And so much more!

When combined with a virtual receptionist, you’ll have the beginnings of a fully automated business!

Virtual Assistant
$450.00 – $1,500.00
Need extra help with various administrative duties, but for many reasons don't want to hire a part-time or full-time employee? Whether a one-time purchase or monthly subscription, our Virtual Assistant come in hourly blocks:
- $450 for 15 hours ($30 per hour)
- $795 for 30 hours ($26.50 per hour)
- $1,500 for 60 hours ($25 per hour)
Need more hours? No problem! You can do so at the same rates in your hourly tier. Didn't use your hours for the month? They'll rollover for 90 days.
Select options

Web & Graphic Design

Web & Graphic Design

With so many options, customers navigate toward brands they trust and identify with and The Service Center knows how to design the best ways to reach them. Whether you need a logo, website, ad campaign, swag or online shop for your products and services, we’ve got you covered. Plus, unlike many, many other web development firms, we’ll actually respond to your needs and deliver a quality product in a timely matter without raking you over the coals with costs. Just need a good ol’ graphic designer, content creator or social media setup and training? We do that too! Need something more complex? We’ll work with you to develop a custom solution to make your operations more efficient, or just fix something that’s broken. Schedule a call and we’ll discuss your needs.

Pricing varies by complexity of project, so contact us and schedule a planning meeting today! For basic tech support, it’s $50/hr. We do it remotely to eliminate travel from the hourly rate.

Portfolio

Website
From: $199.00 / month
Basic Website

One-page website, complete with SEO and Google Business listing (view sample)

We offer multiple payment options to suit your needs:
- $950 for a basic website setup or existing site refresh with no monthly maintenance
- $650 for a basic website setup or existing site refresh with $199/month monthly maintenance, which includes unlimited text, image, video and content changes, tech support and back end web maintenance and a logo refresh. Maintenance does not start until 30 days after your order.
- $199/month monthly maintenance on your existing website
- All setup options require a 50% deposit up front, then the rest will be charged upon completion of site scope
Advanced Website

Multi-page website with online shopping/checkout, a member site or advanced functionality, SEO and Google Business listing (view sample)

Payment options:
- $1450 for an advanced website setup or existing site refresh with no monthly maintenance
- $950 for an advanced website setup or existing site refresh with $199/month monthly maintenance, which includes unlimited text, image, video and content changes, tech support and back end web maintenance and a logo refresh. Maintenance does not start until 30 days after your order.
- $199/month monthly maintenance on your existing website
- All setup options require a 50% deposit up front, then the rest will be charged upon completion of site scope
Doesn't include costs associated with annual domain registration and hosting
Select options

Bookkeeping & Payroll

Accounting, Bookkeeping, Payroll & Taxes

The Service Center’s Accounting Division is comprised of professionals with years of experience in bookkeeping, accounting, payroll, tax filing and more. It’s like having your own personal accounting department and CFO on your staff at a fractional rate that you can afford.

– Payroll (Monthly, Bi-Weekly or Weekly)
– Accounts Payables | Receivables Management
– Procurement Management
– Document & Receipt Management
– Remote Deposit | Lockbox Solutions

– Controller Services
– Bank Account & Credit Card Reconciliations
– Tax prep and filing (Personal and Business)
– Financial Consulting and Training

Self Service
$199.00 / month
When you need help doing your own bookkeeping
- QuickBooks Online Plus subscription
- Onboarding & training
- Up to 3 hours of award-winning support per month
Find the help you need to get started, and the training to carry on. When you’re ready, we’ll be here.
Add to Cart
Facilitated Service
$365.00 / month
For those who need Bookkeeping done for them

Including Everything in Self Service Plus:
- Bank imports
- Bi-weekly transaction coding
- Monthly bank and credit card reconciliations
- Online document storage
- Unlimited hours of award-winning support
Add to Cart
Full Service
$665.00 / month
For businesses who need an outsourced accounting division

Including Everything in Facilitated Service Plus:
- TSheets time tracking software for your employees and/or contractors
- Bi-Weekly payroll processing
- Vendor tracking & 1099’s
- Month end close
- Monthly review phone call
Add to Cart

Become a member of The Service Center today to consistently and exponentially grow your business.

EXPLORE OUR SERVICES

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Virtual Receptionist