Reception & Customer Service Add-Ons

Virtual receptionists packages may not include everything you need. Here are a few additional resources you might consider to improve performance.

Showing all 11 results

  • Acuity Scheduling logo

    Acuity Calendar Setup

    Sale! $49.99 $34.99

    We'll help you set up your acuity calendars, integrations, availability schedules, and have you up and running with calendar automation. All you need to do is show up at the right time. (Does not include software subscription for Acuity, which can range from $0-50 per month depending on need)

    Add to cart
  • Automation and Integration Management

    $199.00 / month

    Our Automation experts will manage your triggers, events, zaps, webhooks and more for a low monthly subscription. Set up fee may vary by complexity.

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  • The Service Center Voiceovers

    Custom Greeting & Directory Messages

    $4.99 / month
    Browse from our available voice over samples, or submit your own script and mp3 file to customize your own greeting, directory and on voicemail message. Want to play a greeting to list your departments, extensions, or other directories? We've got you covered. Simply add this to your cart, and we'll discuss your desired greeting/directory in our implementation meeting.Add to Cart
  • Custom On Hold Music

    $4.99 / month

    Pick your favorite song to play for callers while they wait on hold, OR - we can help you record a commercial about your business, list your products or specialty items, and more! Music plays during transfers, while on hold, or waiting in queue.

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  • America fireworks image

    Holiday Package

    $25.00 / month

    Inbound phone coverage on all major U.S. Holidays for just $50 per major holiday ($300 a year total, billed monthly at $25/month in addition to the base rate). Imagine what it would cost to pay an employee at double time rates to cover the same time! Includes Christmas Day, New Year's Day, Memorial Day, Independence Day, Labor Day and Thanksgiving Day. You can add this option at any time in the future as well.

    Add to Cart
  • Typing on computer

    Live Web Chat

    $99.00 / month and a $50.00 sign-up fee

    Live web chat feature places a widget on your website to allow your website visitors to chat with a real-live person - no bots!

    Up to 300 chats per month (that's over 15x as many chats as our competitors, and for 60% off their price!)

    Add to Cart
  • Virtual Receptionists | Virtual Assistants | Website & Graphic Design | Accounting

    Self Service

    $199.00 / month

    When you need help doing your own bookkeeping

    • QuickBooks Online Plus subscription
    • Onboarding & training
    • Up to 3 hours of award-winning support per month

    Find the help you need to get started, and the training to carry on. When you’re ready, we’ll be here.

    Add to Cart
  • Women on their phones

    SMS Text Messaging

    $25.00 / month

    Now your live receptionist can send SMS text messages to you and your customers with crucial information that may have otherwise been lost in an email.

    Just $25/mo.

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  • Man analyzing stock market

    Solopreneur Special

    $225.00 on the 2nd of each month

    Our "Solopreneur Special" virtual receptionist package is perfect for the self-employed professional or small business owner who is ready to grow but can't because they're too busy answering phones, scheduling appointments and responding to emails. With a The Service Center, you'll have an affordable live receptionist to answer calls from 6am to 10pm, 7 days per week. They'll also be able to schedule appointments and relay messages to you in real time.

    The Solopreneur package is just a $225 per month base rate and $0.99 per minute of connected call time (we don't count time spent waiting in queue, abandoned calls, hang-ups, solicitors, etc.) for inbound calls, outbound calls and scheduling. We offer 10% off our base rate for police, fire fighters, military veterans, disabled individuals, as well as Rotarians and BNI members. Use code THANKS during checkout to apply this discount. 

    Your first month's subscription payment includes the cost of script building, training and implementation. We have a 21 day happiness guarantee! If you wish for whatever reason to cancel our services within the first 21 days of your initial payment, you may do so for a full refund. After signing up, you'll be prompted to schedule time with our implementation team so we can start answering your calls immediately!

    Package Includes: - Live Receptionist Mon-Sun 6am – 10pm - Holiday hours available for $50 per major holiday (Christmas Day, New Years Day, Memorial Day, Labor Day, Independence Day, Thanksgiving Day, Easter Sunday) - Inbound calls, including voicemail return service - Outbound calls to follow up with current customers or marketing leads - $0.99 per minute of connected call time - Script customization options - Greeting with Business Name - Local Phone Number - Customer Management using YOUR CRM (let us know what you use) - Appointment Scheduling via Online Calendars (Acuity, Calendly, Google, Outlook, Etc.) ...and more!Add to Cart
  • Sub Account

    $49.00 / month

    After subscribing to a main package, you're eligible to open a sub-account for additional reception needs you may have.

    Add to Cart
  • Accountants graphing sales volume

    Virtual Assistant


    Need extra help with various administrative duties, but for many reasons don't want to hire a part-time or full-time employee? Whether a one-time purchase or monthly subscription, our Virtual Assistant come in hourly blocks:

    • $450 for 15 hours ($30 per hour)
    • $795 for 30 hours ($26.50 per hour)
    • $1,500 for 60 hours ($25 per hour)

    Need more hours? No problem! You can do so at the same rates in your hourly tier. Didn't use your hours for the month? They'll rollover for 90 days.

    Select options

Showing all 11 results